PRIVACY POLICY & TERMS OF USE

At Panthera Investigations, your privacy is our priority. We handle all personal information lawfully, securely, and with complete confidentiality, in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

We may collect and process:

• Name, address, and contact details
• Case-related information provided by clients or their legal representatives
• Information obtained through lawful investigative methods
• Financial and billing information for payment purposes

Your data is used strictly for:

• Conducting investigations as instructed by you or your solicitor
• Preparing reports and evidence for your case
• Communicating with you about your enquiry or case
• Fulfilling legal and regulatory obligations

We will never sell, trade, or misuse your data.

• All case files are stored securely, with restricted access.
• Digital data is password-protected and encrypted where possible.
• Information is only retained for as long as necessary to fulfil the purpose of the investigation, usually no longer than 6 years.

We may share information only when:

• Required by law (e.g. court order or lawful authority)
• Necessary to fulfil your instructions (e.g. providing a report to your solicitor)
• With your explicit consent

We never share information for marketing purposes.

Under GDPR, you have the right to:

• Request access to the data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Restrict or object to certain types of processing
• File a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused

Panthera Investigations is registered with the Information Commissioner’s Office (ICO) as a data controller.